Oregon State Archives
Records Management Training
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Chapter 7: Netiquette



True/False
Indicate whether the sentence or statement is true or false.
 

1. 

E-mail should be used for all forms of communication.
 

2. 

The use of e-mail is considered “informal”; therefore it is acceptable to write in an
informal style.
 

3. 

Because it is not on paper, it's okay to say what you really think about a co-worker in an e-mail.
 

4. 

You should clearly identify the subject contained in your e-mail.
 

5. 

It is not necessary to consider copyright laws when using attachments or forwarding messages.
 

Case
 

6. 

As a city employee you have responsibilities for dealing with requests from the public. You are assigned to write a policy for content management of e-mail messages. What specific guidelines should you put in the policy?
 



 
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