HOUSE COMMITTEE ON ADVANCING E-GOVERNMENT

 

 

February 20, 2001                                                                                                   Hearing Room E

3:30 PM                                                                                                                          Tapes 14-15

 

MEMBERS PRESENT:         Rep. Jim Hill, Chair

Rep. Rob Patridge, Vice-Chair

Rep. Kathy Lowe

MEMBER EXCUSED:

 

STAFF PRESENT:                 Mark Jolley, Committee Administrator

Alice Morton, Committee Assistant

 

MEASURE/ISSUES HEARD: RoundArch – e-government strategists

LC 3725, LC 3726, LC 3727, LC 3729, LC 3730 – Work Session

 

 

These minutes are in compliance with Senate and House Rules.  Only text enclosed in quotation marks reports a speaker’s exact words.  For complete contents, please refer to the tapes.

 

TAPE/#

Speaker

Comments

TAPE 14, A

003

Chair Hill

Convenes committee at 3:35 p.m. and opens work session on LC 3725, LC 3727, LC 3726, LC 3729, LC 3730 (EXHIBIT A).

LC 3725, LC 3726, LC 3727, LC 3729, LC 3730  - WORK SESSION

006

Rep. Lowe

MOTION:  Moves LC's: 3725, 3726, 3727, 3729, 3730 BE INTRODUCED as committee bills.

016

 

VOTE:  3-0

 

Chair Hill

Hearing no objection, declares the motion CARRIED.

INFORMATIONAL MEETING

026

Debbie Bryant

IT Consultant, Advancing E-Government Committee. Introduces RoundArch staff that are presenting to the committee.

037

Paula Itagaki

RoundArch. Makes an introductory comment.

045

Michael Moon

Director of Integrated Marketing Strategy, RoundArch. Introduces their presentation and provides written materials (Exhibit B). Defers to Paula Itagaki.

075

Paula Itagaki

Begins presentation, referring to page 5 of Exhibit B. 

176

Sen. Duncan

Ask how long the California site has been online.

180

Itagaki

Replies, one month, and elaborates.

193

Rep. Patridge

Says the California website is far beyond Oregon’s.

200

Itagaki

Said one goal was to standardize the look of the California state site.

234

Rep. Lowe

Asks about demographics and access for non-computer people.

240

Itagaki

Responds they conducted market research and looked at how to make it accessible. Further explains.

295

Itagaki

Continues reflecting on market research.

350

Itagaki

Points out a new concept of using a web portal to increase interaction of citizens with government.

365

Chair Hill

Asks speaker to address pre-implementations issues.

370

Moon

Responds with an example.

440

Itagaki

Continues presentation and tells about the California state government web image, which was in contrast with the high-tech image of California.

Tape 15, A

040

Itagaki

Continues presenting on market research and profiling and privacy issues.

098

Sen. Duncan

Asks if, and what kind of tracking of visitors is on the site.

102

Itagaki

Briefly explains the minimal tracking the web site does.

115

Chair Hill

Asks how big an issue privacy is.

120

Itagaki

Responds there are concerns and they built the solution to not track any details, but to track how many site hits there are.  Says it is to help them understand what features are working on the site.

173

Chair Hill

Asks how big the privacy concern is.

181

Moon

Says it is bigger than they thought it would be.

240

Itagaki

Says the technology was chosen for the consumer needs rather than have technology control how the site is constructed.

277

Rep. Patridge

Asks Moon and Itagaki what they would recommend to Oregon policy makers as most important factors to consider.

292

Itagaki

Says the most important component was executive support.  Explains a Director of E-Government was appointed and acted as a champion of the project.

400

Moon

Refers committee to Exhibit B, page 15, in another response to Rep. Patridge’s request of five essential things for policy makers to consider when developing e-government.

Tape 14, B

040

Rep. Patridge

Asks for clarification.

055

Itagaki

Refers again to needing executive support to help support standards and conformities.

125

Sen. Duncan

Asks what the consultant fees were for the California project.

140

Itagaki

Refers committee to Exhibit B, page 37 and elaborates.

180

Itagaki

Refers to the project timeline.

258

Committee

Continues question exchange relating to implementing the process including email system with citizens design. Includes more on the background of the project, indicating that the governor’s office directed the project. 

335

Chair Hill

Asks for any other area they want to touch on in the remaining time.

340

Itagaki

Refers to Exhibit B, page 16 and to highlights of the new portal.

Tape 15, A

030

Chair Hill

Asks about how a citizen would find certain locations on the site and if a Natural Language search device is included.

045

Itagaki

Answers, and continues with the next steps for implementation after first release results of the California web site.

070

Chair Hill

Thanks the presenters and adjourns the committee at 5:00 p.m.

 

Submitted By,                                                                           Reviewed By,

 

 

 

 

Alice Morton,                                                                           Mark Jolley,

Committee Assistant                                                                 Committee Administrator

 

 

EXHIBIT SUMMARY

 

A – LC 3725, LC 3727, LC 3726, LC 3729, LC 3730, staff, 8pp.

B – written testimony, Paula Itagaki, 43pp.