Find Oregon icon; Meet Oregon icon; Experience Oregon icon; Play Oregon icon Almanac Notable Oregonians Cultural exhibits FunStuff games and more

How do I...?

 

Facebook and e-mail icons Facebook Contact us

Home > State > Executive > Dept of Consumer and Business Services

Dept of Consumer and Business Services > Web site

The Labor and Industries Building in Salem houses the central offices of the Department of Consumer and Business Services. (Oregon State Archives Photo)

The Labor and Industries Building in Salem houses the central offices of the Department of Consumer and Business Services. (Oregon State Archives Photo)

Present Duties

The Department of Consumer and Business Services (DCBS) is Oregon’s largest business regulatory and consumer protection agency. The department administers state laws and rules to protect consumers and workers in the areas of workers’ compensation, occupational safety and health, financial services, insurance and building codes. The department was formed in 1993 to serve as an integrated umbrella agency over most state functions affecting businesses in order to improve efficiency and effectiveness.


Several divisions comprise DCBS: the Division of Finance and Corporate Securities, the Insurance Division, the Building Codes Division, Oregon OSHA (Occupational Safety and Health Administration) and the Workers’ Compensation Division. An independent agency within DCBS, the Workers’ Compensation Board, provides timely and impartial resolution of disputes arising under the Workers’ Compensation Law and the Oregon Safe Employment Act.


DCBS has two ombudsman offices that help injured workers and businesses navigate the workers’ compensation system. The Management-Labor Advisory Committee consists of representatives from business and labor and resolves issues affecting the workers’ compensation system.


DCBS employs about 900 people and is headquartered in Salem. Several of its divisions have offices around the state. Oregon OSHA has field offices in Portland, Bend, Eugene, Salem, Medford and Pendleton. The Workers’ Compensation Division has a Medford office that provides return-to-work services. The Building Codes Division has field offices in Coos Bay and Pendleton. The Workers’ Compensation Board conducts hearings around the state with staffed offices in Eugene, Medford, Portland and Salem.

 

Agency Subdivisions

Information about this agency's divisions, offices, programs, etc.

 

Contact Information

Mailing Address: PO Box 14480, Salem 97309-0405
Telephone: 503-378-4100
Fax: 503-378-6444
General Email: dcbs.info@state.or.us
Contact: Patrick Allen, Director
Administrative Rules Coordinator Email: Jenny Craig
Records Officer Email: Kristina Wargnier
Staff Directory from Oregon.gov
Location Map: by Yahoo! Maps


Legal and Legislative Information

Statutory Authority: ORS Chapter 705
Budget Analysis (pdf) - by Legislative Fiscal Office
Audit Reports - select agency from menu


Records, Publications and General Information

Agency History (pdf) - a detailed history of the agency
Records Retention Schedule (pdf) - a list of the public records kept at the agency
State Library Publications - a link to the Oregon State Library Catalog