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Home > State > Executive > Insurance Division > Agency Subdivisions

Insurance Division: Agency Subdivisions

The Labor and Industries Building in Salem houses the central offices of the Insurance Division. (Oregon State Archives Photo)

The Labor and Industries Building in Salem houses the central offices of the Insurance Division. (Oregon State Archives Photo)

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Senior Health Insurance Benefits Assistance
Address: 350 Winter St. NE, Suite 330, Salem 97301; PO Box 14480, Salem 97309-0405
Phone: 503-947-7979; Toll-free: 1-800-722-4134; TTY: 1-800-735-2900
Fax: 503-947-7092
Email: shiba.oregon@state.or.us
Web: http://oregon.gov/DCBS/SHIBA
Contact: Lisa Emerson


Duties and Responsibilities: The Senior Health Insurance Benefits Assistance (SHIBA) program, a Medicare information, assistance and advocacy program, uses trained staff and volunteers to help people with Medicare make health insurance decisions. Volunteers are available in most counties throughout Oregon to assist beneficiaries and their family members understand Medicare benefits, choose a supplemental insurance policy and enroll in a prescription drug benefit. SHIBA counseling services are free of charge.