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Home > State > Executive > Workers’ Compensation Division > Agency Subdivisions

Workers’ Compensation Division: Agency Subdivisions

The Labor and Industries Building in Salem houses many of the subdivision offices of the Workers’ Compensation Division. (Oregon State Archives Photo)

The Labor and Industries Building in Salem houses many of the subdivision offices of the Workers’ Compensation Division. (Oregon State Archives Photo)

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Ombudsman for Injured Workers
Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-378-3351; Toll-free: 1-800-927-1271
Fax: 503-373-7639
Email: oiw.questions@state.or.us
Web: http://www.oregon.gov/DCBS/OIW/Pages/index.aspx
Contact: Jennifer Flood, Ombudsman
Statutory Authority: ORS 656.709


Duties and Responsibilities: The Oregon Legislature created the office of the Ombudsman for Injured Workers in 1987 to serve as an independent advocate for injured workers. The office was expanded as part of the major reforms to the workers’ compensation system in 1990. The office investigates and attempts to resolve workers’ compensation related complaints. In addition, the office provides information to injured workers to enable them to protect their rights and makes recommendations for improving ombudsman services and the workers’ compensation system.

Small Business Ombudsman for Workers’ Compensation
Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-378-4209
Fax: 503-373-7639
Email: david.waki@state.or.us
Web: http://www.oregon.gov/DCBS/SBO/Pages/index.aspx
Contact: David Waki, Ombudsman
Statutory Authority: ORS 656.709


Duties and Responsibilities: The Small Business Ombudsman for Workers’ Compensation was created as part of the 1990 workers’ compensation reforms to educate and advocate for small businesses. The ombudsman serves as a workers’ compensation resource center, assisting small businesses in the areas of insurance and claims processing. This includes the intervention, investigation and resolution of any workers’ compensation related issue. Additionally, the office provides education and information to employers, trade groups, agents and insurers on relevant workers’ compensation issues.

Workers’ Compensation Management - Labor Advisory Committee
Address: 350 Winter St. NE, Salem 97301-3878; PO Box 14480, Salem 97309-0405
Phone: 503-947-7866
Fax: 503-378-6444
Email: mlac@state.or.us
Web: http://www.oregon.gov/DCBS/MLAC/Pages/index.aspx
Contact: Theresa Van Winkle, Administrator
Statutory Authority: ORS 656.790


Duties and Responsibilities: The Oregon Legislature created the Workers’ Compensation Management-Labor Advisory Committee (MLAC) as part of the reform of the workers’ compensation system in 1990. Workers’ compensation issues are often adversarial, creating uncertainty for both workers and employers. MLAC provides an effective forum for business and labor to meet, explore and resolve issues involving the workers’ compensation system. MLAC is charged with reviewing and making recommendations on workers’ compensation issues to the director of DCBS and the Oregon Legislature. Members of the committee are appointed by the governor and subject to Senate confirmation. The committee consists of five management and five labor representatives, and the DCBS director, who serves as an ex officio member.

 

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